Lone worker check call software for security companies
A check call is a scheduled welfare check-in that confirms a security officer, usually one working alone, is safe. GuardLink sets up the check-ins for each shift, the officer confirms them on their phone, and a missed one alerts your managers.
14 days free. No card. Cancel when you like.
Without itCheck calls written in a control-room book rely on someone noticing the call that did not come. On a busy night, the missed call is found in the morning.
A check call, start to finish
Setting up
Choose how often, per site
Set the interval on the site once. Every shift there gets its check-ins automatically.
On shift
The officer confirms on their phone
They confirm it in the guard portal. If there is no signal, it is saved and sent when the phone reconnects.
If one is missed
Your managers are alerted
A missed check-in from an officer working alone sends an urgent notification to managers' phones within minutes.
Until it is dealt with
It stays at the top of the dashboard
Nobody has to remember to look. It sits in the list of things that need attention until someone handles it.
Questions
Check calls: what people ask
What is a check call in security?
A check call is a routine contact at agreed intervals between a security officer and their control room or manager, to confirm the officer is safe and the site is in order. It is a standard welfare measure for officers working alone.
Who is alerted when a check-in is missed?
Owners, admins and managers on your account, by push notification. The missed check-in also shows on the operations dashboard.
Does GuardLink replace a monitored lone worker device?
No. GuardLink alerts your own team. It is not monitored by an alarm receiving centre and does not contact the emergency services.
Set a check-in interval on one site and try it on tonight's shift.
Start free trial